Staff augmentation vs. Salesforce Managed services, which one is right for you?

When hiring an ideal candidate, it usually takes them six to eight months to reach full productivity. The opportunity costs lost during this time are further compounded when considering the costs attributed to the hiring process.

These costs range between $2,792 and $4,425 per employee. Simply put, the average cost to replace an employee can be expensive.

Especially nowadays, the employee turnover rate is very high and it’s surprisingly hard to find qualified talent.

There are 2 ways organizations can climb out of that rabbit hole: Hiring a managed services provider or hiring a staff augmentation service provider.

Staff augmentation and managed services are often used interchangeably, but they’re far from the same. Let’s dive into the differences ?

Staff augmentation is a way to expand your Salesforce capabilities without needing to hire additional technical support staff onsite.

You may require an expert in a specific area of Salesforce for an extended period of time or, conversely, you may anticipate the need for a talented Salesforce expert to offer brief intensive team training.

In staff augmentation, a company hires experts with relevant skill set through a provider and they work in-house. In either case, posting a job ad, reviewing resumes, negotiating contracts, and onboarding these talented experts is a timely and expensive process.

Staff augmentation offers an ideal solution. This process allows you to work with a firm that can immediately add Salesforce resources to your existing projects or teams.

Salesforce managed services allow companies to maximize the potential of Salesforce CRM applications and software.

This entity helps you get the most out of Salesforce by handling updates, ensuring system security, and proactively addressing other systems-related administration matters. It’s a scalable and economic solution when you are not in a position to hire full-time Salesforce resources.

That way, you won’t have to worry about background work like regular updates, security checks, and other Salesforce administration tasks. In managed services, the project is outsourced to an external team, and specific deliverable is expected from them.

So in other words, you get to have people working on your Salesforce instance without having to hire them. 

As you can see, they’re both suitable options! A competent service provider can help you transition from one to the other without disrupting your current projects or processes.

Contact us today to plan your transition!

But which one is right for you?

Both methods save you from spending time and resources needed for recruiting the experts needed to reach your company’s goals.

Plus, depending on your projects and business goals, you may juggle between these 2 staffing approaches. Before making a decision, it is crucial to assess the organization’s current needs and business goals.

Once you’ve examined the company’s current situation, you’ll be able to make the best choice.

It’s important to remember that one does not prevent the other. Don’t reject one of these two options, you might need both at certain times.

In a future article, we’ll talk about how to plan a transition between Managed Services and Staff Augmentation.

If you’re unsure about which one to choose or how to go from one to the other, contact us today to speak with an expert.

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