Deliver personalized retail experiences your customers expect and build lifetime loyalty
1. Understanding customer behavior is a real challenge. Today’s consumer journey is no longer linear, customers use a revolving door of different devices such as tablets, mobile phones, and laptops, and retailers need to keep up.
2. Having too much data. Not only is having too much data a challenge, but struggling to combine it all together to create a comprehensive single customer view is also a tough feat to accomplish.
How can retailers solve this?
- Create a single source of data for your marketing, sales, and service teams
- Boost conversions and make better recommendations with AI
- Understand your customers and personalize each interaction
- Implement new technology twice as fast to scale your business
By working with many retailers over the past 9 years, we have accumulated a vast knowledge of retailer challenges and needs.
Tailoring the implementation of Salesforce technologies for your retail business in a very lean deployment approach allows you to achieve your business goals quicker and more efficiently.
We help retailers experience sustainable growth by combining senior marketing know-how, strategies, and best practices with advanced marketing technologies provided by Salesforce.
Improving sales performance with CRM technology is an obvious choice. Boosting your CRM investment makes even more sense in leading your retail business to sustainable growth.
Our goal is to support your team long after implementation. You don’t want to underuse the power of your Salesforce solution or worse, miss opportunities that could save you money and time.
Planning the evolution of your system and periodically auditing its performance will help you maximize the returns on your investment over time.
Maximizing user adoption, providing Salesforce staff augmentation or simply using our on-demand consultants can also help extend your ROI for years.