Resources

We as marketers are so focused on email artwork, UX and UI that sometimes we neglect looking at email deliverability! Find out here how to stay out of spam:

BF/CM is basically every retailer’s biggest quarter of the year, find out how you can stay ahead of the trends and capitalize on this time of the year.

Discover the top customer experience trends that we have captured at Salesforce Connections'19 that will help you better drive your customer experience.

Discover the top marketing and e-commerce best practices and trends to watch out for seen at Salesforce Connections'19!

Watch our webinar on the Best of Salesforce Connections'19 and download the presentation to discover the new trends to improve your customer engagement!

Watch this webinar and have a wrap up of everything that was said at Salesforce Connections'19! Elevate your customer engagement game with our experts

Access the presentations and video from our Salesforce & Incloud event on The Future of Customer Engagement in Financial Services!

Setting up a marketing automation implementation project is a big step for your business & here are some key points to have in mind to ensure your success!

Discover how two Quebec based companies have transformed their business by improving efficiency & internal communications, to deliver unique andpersonalized customer experience.

In this video, Debra shares with us her recent experience with Incloud as a partner of implementation for Salesforce Marketing Cloud platform, describes how her team approached the new opportunities and her initial results!

Through this infographic, we will see how sales reps can integrate artificial intelligence into their daily work for more efficiency and productivity!

When talking about VIP Programs, you need to ensure that their shopping experience with you is top notch and that adequate post-purchase support is provided. Here’s a few tips...

Let’s review best practices for each step of a lead generation strategy: Learn to attract and turn leads into customers, from recognition to retention!

There’s no better time than now to fully understand the potential of personalization: Discover Interaction Studio for Marketing Cloud here.

To start well this year, here are 4 tips you need to know to improve your customer service and customer experience in 2019!

You see your client moving away from you, he is not very receptive to your communications, he no longer buys your products ... but nothing is lost!

In this infographic, we list 5 points for you to better understand how the IT tax credit can make your SME more productive.

With technology, develop a 360° awareness to understand customers' behaviors and start a multi-channel communication to deliver superior customer services.

With all the possibilities in marketing automation, how do you increase your sales and grow your company best? Here are a few tips...

Watch our video and discover the 5 most successful marketing campaigns (and how they're kinda like online dating)

Focusing more on customer acquisition or customer retention, that is the question. But what if you can grow with best of both worlds?

Discover every Salesforce news for this winter. Here is a recap of the major changes that will take place (Lightning App, Campaigns, Engagement Studio...)

Ensure that your company is CASL Compliant: Find in this Guide every best practice on how your company can comply and grow its database

This article is the second of a series of the most successful marketing campaigns. We'll give you tips and best practices on how to increase engagement!

Welcome Series are like the First Date: Both parties have expressed interest and it’s time to make your best first impression ever (and ideally land the 2nd date)!

Dreamforce '18 is now over, and a lot of major announcements regarding customer service have been made! Learn here everything you need to know

Through this infographic, discover the 5 most successful marketing campaigns today that will make your customer stay with you forever!

As the GDPR is the most important data protection change for European residents, find out in this guide all you need to know about this program.

Today salesperson have to adapt to a world where the customer is in control. Building a relationship may still be important, but it’s not the only point at stake now.

Download your free guide & discover how generate more revenue with these 5 marketing campaigns with the best tips for each step of your customer life cycle

Watch our webinar and discover every first steps to implement an account-based marketing strategy within your company

Download your Ebook about the state of customer service: know how customer service can affect your bottom line and deliver a more intelligent experience

July 19th, 2018 - Montreal

Download our presentation about Account-Based Marketing for Pardot & Advertising Studio

May 23rd, 2018 - Montreal

Download here the presentations you've seen during our conference about the state of customer service in the retail industry, with our partner Salesforce.

April 18th, 2018 - Montreal

Download our presentation about B2B Sales & Marketing in the Era of the 4th Industrial Revolution

In marketing, we hear a lot about DMP, or data management platform. We will review how a DMP works, how it relates to you, and how it can benefit you.

In this third article about «Best Practices in Lead Generation», we will review the second main strategy of lead generation: Outbound Marketing

December 12th - Montreal

Download our presentations about Account-Based Marketing

In this article about «Best Practices in Lead Generation», we will review one of the two main tactics and strategies of lead generation: Inbound Marketing

Through this series of blogs, my goal is to show you how much marketing has evolved recently, and especially how much it can contribute to the growth of any business.

Even if there are tons of reasons why you want to use a CRM, I listed my top 5 reasons. My goal is to get you thinking about the value of a Salesforce CRM

Dreamforce is the largest software conference in the world. Sign up for our Webinar on Thursday, November 16th at 1:30pm to learn about new trends and innovations at Dreamforce 2017

Through this infographic, we will see how the evolution of lead generation has changed the expectations that B2B companies had on marketing.

35 pages on how B2B companies can generate more qualified leads. Learn everything you need to know about the concepts and evolution of lead generation.

In this article we are going to analyze different aspects of customer service and how it affects your relationship with your clients.

In this article about «Best Practices in Lead Generation», we will review the road map, which allows you to establish the right strategy to adopt.

Past event

Join Salesforce Pardot and Incloud for a breakfast roundtable and learn how other Montreal companies have increased their revenue through a better Sales and Marketing alignment.

We’re in January 2010, my partners Enzo, Brigitte and I just launched my first business (they have been in business before). I feel totally blessed that two respected (and cool) investors choose to team up with me and start a new venture.

Being one of the few sales people in my network of close friends I am often asked if sales are like a Marathon (long term & long cycle) or a Sprint (short term & short cycle)?

Subvention: Incloud and Provestech will outline how tax credit can provide valuable assistance to companies seeking a succesful digital transformation.