5 Reasons Why You Need a CRM

Before reading I would caution you that this is not a complete list of reasons. Even though there are tons of reasons why you might want to use a CRM, I listed my top 5 reasons. My goal is to get you thinking about the value of a CRM and see its value.

  1. Memory is not perfect, it forgets….

Even though you might be able to keep up with 10, or 20 or even more clients in your head, there will come a time when you just can’t track them all and their associated tasks and events. Not having a tool may limit your business growth because of how much information you can store in your head!!! If you can only manage so many clients in your memory, then you have stopped your business from growing any larger. With a CRM, you can store and manage hundreds of clients and let a SAAS solution handle the task of memory and recall. Take advantage of technology and use it for your business success. Then your business growth is never limited by the brain that can’t remember where you put the car keys.

  1. History Is Very Important

If you’ve ever wanted to look back and see everything on a particular contact, the stream of communication between you and them and other members of your business then you need a CRM. Customer relation systems help keep all those conversations in one place and make it easy for you to look back in time and see how things are going. Don’t be confused about why a particular customer is upset – see for yourself the progression of a client and their communication as well as your company’s notes and responses. You’ll be able to save more customers from leaving by catching something you would have otherwise missed.

  1. Competition Helps Business

It’s never fun to feel like you’re going at it alone. It’s good to have communication between your colleagues and employees, a kind of collective memory. And competition helps a business. CRMs have leader boards and goals to help implement a competitive mind within an organization. You can stage friendly inter-office competitions to see who can close the most deals, sell the most dollars, or carry on the most conversations. As those leader boards and competitions grow so does your business. And everyone wins when that happens.

  1. Never Lose Your Data

A web-based (SAAS) CRM lets you effectively protect your data from being lost. You’ll never lose your data. You’ll have the complete freedom to select the absolute best solution and your data will be safe.

  1. Be Organized

A CRM integrates emails and tasks and calendars, and much more, in one easily maintained and managed place. Access your information from anywhere in the world and from any internet-accessible device. CRM’s provide a fantastic platform to help businesses grow. By using a CRM, your business will become organized and as your business bringing you more success, having a well-organized business will be an advantage to your success.