Incloud · IncloudCare
Your CRM evolves
with IncloudCare.
Monthly retainer, dedicated advisor, and quarterly roadmap IncloudCare is our continuous success program so your Salesforce stays performant long after go-live.
IncloudCare · Incloud
Monthly retainer · Dedicated experts · Roadmap · Evolution
95%
Renewal
Constant
Dedicated follow-up
4×/yr
Strategic reviews
What we do with Comprehensive Support
How IncloudCare can
support you
Bug & incident resolution
Quick diagnosis, fix, and deployment for every incident on your org — configuration, flows, Apex, integrations, and data.
Enhancements & new features
Add new fields, automations, reports, and modules based on your business needs — delivered in short sprints with tests et documentation.
Training & skills transfer
Targeted training sessions for your new hires, administrators, or teams during Salesforce tri-annual updates.
Org audit & optimization
Org health review: redundant automations, obsolete validation rules, performance — an optimization report delivered every quarter.
What we do with IncloudCare
What is included
in IncloudCare program.
Dedicated customer success advisor
A certified Salesforce consultant assigned to your account who knows your context and goals, and anticipates your needs before you express them.
Quarterly strategic roadmap
Quarterly review of your performance, prioritization of enhancements, and alignment of your Salesforce on your business goals for the next 3 months.
Live usage dashboard
Real-time visibility on adoption, your org performance, and optimization opportunities shared with your team every week.
Capitalizable days & flexibility
Your unused days roll over to the next month. Use them for support, training, enhancements, or one-off projects based on your priorities.
Our approach
How we implement
for you
01
Discovery
360° workshop: goals, processes, IT ecosystem. A clear diagnosis in 5 days.
02
Configuration
Configuration, integrations, and development tailored in short sprints with weekly demos.
03
Training
Training sessions tailored to each team. Your users adopt the tool, not just tolerate it.
04
Evolution
Post go-live support, quarterly roadmap, and dedicated advisor to keep it performing.
Ready
for a partnership with Incloud ?
Book a call with your futur Incloud advisor. We will walk you through IncloudCare program and we will create a personalized formula adapted to your organization.
Book a free call