Salesforce · Experience Cloud
Create custom digital portals
with Experience Cloud.
Customer portals, partner spaces, and internal communities we design and implement your Experience Cloud spaces to boost engagement and reduce the load on your teams.
Experience Cloud · Incloud
Customer portal · Partner space · Community · Self-service
+68 %
Customer engagement
−40 %
Support tickets
12 weeks
Go-live
What we do with Experience Cloud
Everything Experience Cloud can do
for your portals and communities
Custom client portals
Give your customers a dedicated space to track orders, submit requests, and access the knowledge base without contacting your team.
Partner & reseller spaces
Centralize your partner management: lead sharing, marketing assets, training, and performance dashboards in a secure space.
Communities & collaboration
Create discussion spaces, Q&A forums, and topic groups to foster peer-to-peer support and reduce support costs.
LWR design & customization
Customized pages, custom LWR components, and seamless integration with your Salesforce CRM without compromising performance or security.
Why Incloud
A partner who
knows Experience Cloud
inside out.
A poorly designed portal means more support tickets. We design your Experience Cloud spaces to be intuitive, performant, and actually used by your customers and partners.
- Certified UX designer and LWR developer on every project
- Real user testing before go-live — we guide you step by step
- Native integration with your Salesforce CRM and third-party systems
- Accessibility compliance included by design
- Training your administrators on content management
Design centered on your users
We co-design with your teams and real customers every component is validated before being built.
Performance and security guaranteed
Ultra-fast LWR portals, granular access control, and security compliance complete Salesforce integration.
−40% support tickets on average
A good self-service portal drastically reduces incoming requests freeing your teams for what matters.
Our approach
How we implement Experience Cloud
for you
01
Discovery
360° workshop: goals, processes, IT ecosystem. A clear diagnosis .
02
Configuration
Configuration, integrations, and development custom-tailored in short sprints with weekly demos.
03
Training
Training sessions tailored to each team. Your users adopt the tool, not just tolerate it.
04
Evolution
Post go-live support, quarterly roadmap, and dedicated advisor to keep it performing.
Ready to unlock the full potential
of Experience Cloud ?
Book a free 30-minute call with a certified Incloud expert in Experience Cloud. We assess your database and propose a concrete strategy.
Book a free call