Salesforce · Data Cloud
Unify your customer data
with Salesforce Data Cloud.
Salesforce-native data platform, real-time segmentation, and immediate activation across all your channels: we structure your data and turn it into a growth engine and the core foundation to power Agentforce.
Data Cloud · Incloud
Native CDP · Real-time segmentation · Multi-channel activation
360°
Unified customer view
3×
Segment accuracy
12 weeks
Go-live
What we do with Data Cloud
Everything Data Cloud can do
for your data strategy
Data unification
Connect all your CRM, e-commerce, ERP, and marketing sources into a unified customer profile, enriched in real-time or near real-time.
Segmentation & audiences
Build ultra-precise segments based on behavior, customer value, and AI predictions iinstantly activates across all your tools.
Versality
Leverage ready-to-use native connectors to quickly connect your databases to Data Cloud without having to duplicate data.
Governance & compliance
Access controls, comprehensive audit trails, and built-in compliance for secure and reliable data.
Why Incloud
A partner who
knows Data Cloud
inside out.
Data without strategy is just noise. We help you unify, govern, and activate your customer data so it becomes a real growth engine.
- Consultant assigned from your first call
- Complete mapping of your data sources before any configuration
- Compliant with the Personal Information Protection and Electronic Documents Act
- Native activation on Marketing Cloud, Sales Cloud, Service and Commerce Cloud
- Training your data and marketing teams on segments and activations
Operational 360° view in 12 weeks
From source mapping to first segment activation, we set up your Customer Data Platform in under 3 months.
Connected to your entire ecosystem
ERP, e-commerce, third-party customer data platforms, advertising platforms., we integrate all your data sources into a single, reliable unified profile.
Our approach
How we implement Data Cloud
for you
01
Discovery
360° Workshop: Challenges, Processes, and the IT Ecosystem. Identify and map data, then define conversion rules.
02
Configuration
Configuration, integrations, and development, custom-tailored in short sprints with weekly demos.
03
Training
Training sessions tailored for each IT team to support the cloud data team.
04
Evolution
Post go-live support, quarterly roadmap, and dedicated advisor to ensure performance at all times.
Ready to unlock the full potential
of Data Cloud ?
Book a free call with a certified data cloud expert at Incloud. We assess your database and propose a concrete strategy.
Book a free callYour questions,
our answers.
our answers.
Can't find your answer? Write to us, we reply within one business day.
info@in-cloud.ca Data Cloud is the Salesforce-native CDP (Customer Data Platform) that unifies your customer data from every system (CRM, ERP, e-commerce, support, marketing) into a single real-time profile. Unlike a classic warehouse (Snowflake, BigQuery) built for batch analytics, Data Cloud is optimized for real-time activation: instant segmentation, personalization, and feeding Agentforce agents and Marketing Cloud Journeys with no latency.
Data Cloud ingests your data via native connectors (Salesforce, Snowflake, Redshift, S3, REST APIs) or streams, applies identity resolution (probabilistic and deterministic matching to deduplicate a customer across 5-10 systems), then exposes that unified profile to all Salesforce applications. Result: an advisor sees in real time the web activity, purchase history, support tickets, and marketing interactions of their client — not a 24-hour extract. Typical latency: seconds to a few minutes depending on source.
Data Cloud is the data foundation of the Salesforce AI stack. For Agentforce: the agent queries Data Cloud in real time to make contextual decisions (does the customer have an open complaint? an abandoned cart yesterday?). For Marketing Cloud: real-time segmentation, event-triggered Journey activation, email/SMS personalization with full context. Without Data Cloud, these tools operate in silo on partial data — with Data Cloud, they orchestrate the complete customer journey.
An Incloud Data Cloud deployment starts in the five figures, 12 to 16 weeks for an initial scope: 3-5 unified sources, identity resolution configured, 5-10 active segments, activation to 1-2 destinations (Marketing Cloud, Agentforce). Data Cloud Salesforce licenses are billed separately based on unified profile volume and credits consumed. We scope both project cost and license cost during discovery to avoid budget surprises.
Data Cloud deploys in the Salesforce regions your policy requires (Canada, United States, EU). We configure retention, granular consent, sensitive data masking, and access controls to match your PIPEDA, Law 25, CCPA, or GDPR obligations. The Salesforce Trust Layer ensures no sensitive data leaves your tenant to feed an external LLM. We document data flows with your legal and privacy teams from the design phase.