Industries → Manufacturing
Manufacturing. Your operations connected, your loyal customers.
Manufacturers, distributors, B2B supply chain. Connect your operations, partners and customers on Salesforce, from quote to delivery.
+354%
ROI
+25%
Customer service
+490h/yr
Productivity
Manufacturing
Salesforce dashboard · 360° view
+354%
↑ vs baseline
ROI
Context
Industry 4.0 runs on unified data.
Manufacturers operate in a complex B2B ecosystem: distributors, partners, supply chain. Unified data and AI become the real growth levers, Salesforce orchestrates the entire ecosystem on a single platform.+354% ROI
Manufacturers using Salesforce Manufacturing report up to 354% ROI.
+25% service
25% boost in customer satisfaction through team coordination.
+490h/yr
Gain of 490 productivity hours per year per employee.
Salesforce solutions
The clouds we implement for manufacturing.
Salesforce · Service Cloud
Service Cloud
Modernize your service with Salesforce Service Cloud.
Omnichannel service, Einstein AI, case automation and knowledge base, we implement Service Cloud to transform your support into a competitive edge.
+47%
Agent productivity
−65%
Resolution time
8 wks
Go-live
Salesforce · Data Cloud
Data Cloud
Unify your customer data with Salesforce Data Cloud.
Native Salesforce CDP, real-time segmentation and immediate activation, turn your data into a growth engine.
360°
Customer view
3×
Accuracy
12 wks
Go-live
Salesforce · Agentforce
Agentforce
Automate with Salesforce Agentforce AI agents.
Autonomous AI agents for service, sales and marketing, Salesforce copilots that boost your team without replacing them.
−60%
Manual tasks
24/7
Availability
6 wks
First agent
Measurable impact.
+354%
Avg ROI
manufacturers
+25%
Customer service
satisfaction
+490h/yr
Productivity
per employee
Our approach
From diagnosis to go-live, in 4 clear steps.
No empty promises: we frame, we build, we launch, we optimize. Realistic timeline shared at kickoff.
1
Manufacturing audit
Mapping of your current stack, real journeys, leakage points. Findings within weeks.2
Target architecture
Cloud selection, data schema, integrations. Budget and timeline validation.3
Agile implementation
Sprints, regular demos, MVP in production in 10–14 weeks depending on scope.4
Adoption & run
Team training, change management, continuous optimization via Incloud Care. Free assessment · 60 minutes