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Salesforce Partner certified since 2013

Your Salesforce partner in
Canada & the US.

From implementation and adoption to optimization and ongoing support, we help businesses maximize the value of Salesforce at every stage of their journey.

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projects delivered
2500+
Salesforce certifications
180+
Renewal
rate
95%
Sales Cloud
Real-time pipeline
+34%
Qualification 280K C$
Proposal 164K C$
Closing 92K C$
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Since · 2013
98% adoption
— Why us —

Salesforce expertise backed by long term partnerships.

Three principles that shape every engagement, and make the difference after go-live.

A human approach, rooted in Canada and US

A dedicated point of contact, weekly check-ins, and a shared Slack channel. You talk to Canada based consultants not support tickets.

180+ active Salesforce certifications

180+ Salesforce certifications and Crest Partner status, renewed every quarter. A certified partner since 2013, one of the oldest in Canada.

continuous optimization

Every Salesforce implementation is measured in business KPIs: conversion rate, NPS, sales productivity. Not billable hours.

— Industries —

Salesforce implementation by industry across Canada and the US.

 Six industries. Thousands of projects delivered. We know your world, and we speak your language !

Public Sector

Municipalities, ministries, agencies, education

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Media and Entertainment

Broadcasters, platforms, production, live events

Discover more
— Services —

Salesforce Solutions that grow !

Whether you’re implementing Sales Cloud, launching Marketing Cloud, or exploring Agentforce AI,
we help you choose, implement, and optimize the Salesforce products that fit your business goals.

Sales Cloud

Real-time pipeline, reliable forecasts, sales automation, and AI coaching. Your reps finally spend more time selling.

  • Pipeline & forecast
  • Sales Engagement
  • Einstein Sales AI
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Service Cloud

Omnichannel customer service, a knowledge base, conversational AI, and SLAs under control. Your teams respond fast and well, everywhere.

  • Omnichannel & Voice
  • Einstein Bots
  • Knowledge & Self-service
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Marketing Cloud

Personalized customer journeys, multichannel campaigns, and fine-grained segmentation. To turn data into relationships, and relationships into revenue.

  • Journey Builder
  • Data Cloud & CDP
  • Email Studio & Pardot
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Data Cloud

Unify all your customer data into a single real-time profile. Power every experience with centralized, actionable intelligence.

  • Data unification
  • Real-time segmentation
  • Multichannel activation
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Experience Cloud

Custom customer, partner, and employee portals. Build digital experiences connected to your CRM in just weeks.

  • Customer & partner portals
  • Communities & self-service
  • Native CRM integration
Explore

Commerce Cloud

Unified B2B and B2C commerce, connected to your CRM. From cart to loyalty, every step optimized for conversion.

  • Storefront B2B & B2C
  • Order Management
  • Checkout & payment
Explore

Health Cloud

A CRM built for healthcare. Coordinate care, engage patients, and meet regulatory compliance on a unified platform.

  • Patient management
  • Care coordination
  • Compliance & security
Explore

Financial Service Cloud

A CRM designed for banks, insurers, and wealth managers. Richer client relationships, built-in compliance, and a 360° view of assets.

  • Wealth management
  • Compliance & audit
  • 360° financial client view
Explore

Agentforce & AI

Autonomous AI agents built into your Salesforce CRM. Automate repetitive tasks, speed up resolution, and augment your teams.

  • Autonomous AI agents
  • Einstein Copilot
  • Smart automation
Explore
— Case studies —

Results. Not promises.

6 Types of Data Marketers Should Capture First & Best Practices

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What is Salesforce Marketing Cloud and How Can It Benefit Your Business?

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What is Sales Cloud and Why It Sets the Table for Business Growth

Read more

What is Salesforce? A Complete Introduction to the CRM Platform

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Salesforce Winter ’26 Release: Highlights & Business Value

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Summer ’25: What Our Experts Are Saying About the Latest Salesforce Release

Read more
— Credibility —

A team trusted across the Salesforce ecosystem.

“Incloud, an amazing partner for our sales evolution through innovative digital transformation.”

Annamaria Testani, - Senior Vice-President, National Sales

“Great work — fully aligned with our strategic plan to deliver a distinctive customer experience by focusing on our clients’ needs.”

Martin Aubut , - VP, Marketing & eCommerce

I did multiple projects with Incloud SFCC consultants both for development and QA testing. I was always very satisfied with the SFCC expertise of Incloud consultants, their professionalism and their dedication to the success of my projects. They have been a key part of the successful delivery of those projects.

Eric Muguet, - Director, eCommerce Technologies

— How we work? —

How we implement Salesforce, from audit to go-live.

01

Discovery

We analyze your processes, objectives, challenges, workflows, and opportunities for improvement.

02

Build & Run

We develop a Salesforce roadmap aligned with your goals, priorities, and long term vision.

03

Adoption & growth

We support your team beyond launch to maximize adoption, performance, and long-term Salesforce value.

— FAQ —

Your questions,
our answers.

Can't find your answer? Write to us, we reply within one business day.

info@in-cloud.ca
A Salesforce consulting partner configures, customizes, and deploys Salesforce to match how your business actually works, then trains your team and drives adoption after launch. Unlike a licence reseller, a partner owns the outcome: discovery, build, data migration, integration, and go-live. Incloud runs the full path from first diagnostic to production, and stays on afterward to keep the platform delivering.
Choose on certifications, real industry experience, a documented delivery method, and a clear post-go-live support model. Ask for the names of the people who will do the work, a step-by-step data migration approach, and references in your sector. A proposal that arrives before any discovery is a template, not a plan. Incloud names its team and scopes only after a free assessment.
Cost depends on scope, users, customization, and integrations. Incloud offers packaged deployments starting in the four figures for focused rollouts, with larger multi-cloud or integration-heavy programs scoped accordingly. Be cautious of fixed quotes issued before any discovery. We provide a written quote within 24 hours of a free scoping call, broken down by phase so there are no surprises.
Most Incloud projects run 4 to 16 weeks depending on complexity, and our short-sprint approach shows visible results by week three rather than at final go-live. Simple Sales Cloud rollouts land at the fast end. Regulated, multi-cloud, or integration-heavy builds take longer. We phase delivery so you get early wins instead of waiting months for one big launch.
Go-live is closer to the midpoint than the finish. Your org needs ongoing administration, enhancements, and review of Salesforce's three annual releases so your automations keep working. Incloud Care is our managed services program: a dedicated Customer Success contact, regular training, corrective and evolutive maintenance, and a quarterly roadmap tied to your business goals.
Yes. We work regularly in regulated environments including financial services, healthcare and life sciences, and the public sector. We build to your requirements for data residency, privacy, access control, audit trails, and documented validation, and we work directly with your risk, legal, and security teams from discovery onward so the platform passes internal review instead of getting stuck in it.
Yes. Incloud is an Agentforce Certified Partner, and we implement Data Cloud as the foundation that makes AI agents actually useful. An agent is only as good as the data behind it, so we unify your data first, then deploy agents for service, sales, and internal workflows with guardrails your compliance team can approve. We typically start with a short proof of concept before a full rollout.
Incloud has been a certified Salesforce partner since 2013, with 180+ active certifications, Salesforce Select partner status, Agentforce Certified Partner designation, and Certified Managed Services Provider status. We deliver in English and French, we do not subcontract offshore, and the team named in your proposal is the team that builds your solution. You work with the same people from discovery through go-live.
Salesforce Assessment · 100% free

Salesforce Assessment.
60 minutes. Zero commitment.

An Incloud expert reviews your current setup and delivers a concrete roadmap of quick wins to prioritize.

  • We listen We discuss your business objectives, challenges, and current Salesforce goals.
  • We analyze We review your Salesforce environment to understand how your platform is configured and utilized.
  • We identify opportunities We uncover gaps, risks, and areas where Salesforce can better support your business.
  • We provide a roadmap You receive clear recommendations and prioritized next steps to improve performance and adoption.

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