From MarTech Anxiety to Expertise: Journey Mapping as Your Solution

Combining the best in technical know-how and marketing strategy, Incloud can help you use Salesforce Marketing Cloud more effectively to drive maximum ROI for your company.
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A Tested Recipe For Success

As the go-to Salesforce consulting partner for a decade, Incloud has delivered 4000+ projects to small, medium, and large organizations across Canada and Northeast USA. The secret to Incloud’s longevity? Single-minded focus on bottom-line growth. Here’s how Incloud can empower your organization:
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Personalized Salesforce Implementation


Right down to the last ‘conditional split’, Incloud’s turnkey Salesforce implementation is fully customized to your business needs.

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Business
Growth Booster


Advanced automation, segmentation, and AI are the future – Incloud ensures that your tech-stack is always up-to-date and operating at full potential.

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Perpetual Business Performance


Foundation laid in steps 1 & 2, Incloud remains by your side to champion and deliver unprecedented, performance-driven results.

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Understand exactly what your prospects want. Learn how to give it to them. Become the hero of your company.

Business success depends on having a complete picture of your entire customer journey while knowing at the same time how to use this information to optimize your business processes and performance. With our Customer Journey Audit, you get the best of both worlds: an all-encompassing analysis that reveals what your customers want and how to give it to them.

  • Constantly learn more about your customers. We’ll help you uncover the actions performed and behaviors displayed by your target audience in the past, so you can predict what they’re going to do next, and optimize your tech and spend accordingly.
  • Create personalized experiences. 80% of consumers are more likely to buy from a company that provides a tailored experience (Slideshare), and based on your data, we’ll help you provide that perfect experience.
  • All customer data, under one roof. Customer information is gathered together in just one platform, creating a single source of truth for your customers, so you can streamline technology costs and performance while benefiting from higher ROI.
  • Make better marketing decisions. Since you will understand your customer’s preferences, you will be able to enhance the customer experience across all touch-points to achieve your business goals.
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Access the Customer Journey Optimization Brochure

This is the first step in getting to know your customers and your business needs inside and out. Enter your info, and receive your brochure promptly, free of charge.

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Incloud’s Salesforce Marketing Cloud Roadmap

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Email Studio
Build personalised email campaigns with the world’s #1 email marketing platform.

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Journey Builder
Build 1-to-1 customer journeys across all channels and departments.

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Personalization
Deliver real-time, 1-to-1 customer experiences at every touchpoint.

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Customer Data Platform
Unify, segment, activate, and analyse all your data with a customer data platform.

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Marketing Cloud Intelligence
Use one platform for all your marketing data, investments, KPIs, and decisions.

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Account Engagement
Unite marketing and sales on a single platform for B2B marketing automation.

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Advertising
Take advantage of 1-to-1 advertising using your CRM data to acquire and re-engage customers.

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Mobile Studio
Personalize mobile interactions including SMS, push notifications, and chat messaging.

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Content Management
Create and deliver amazing content experiences fast — all from one platform.

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Datorama Reports
Analyse, visualise, and report on email, mobile, and journey data — all within Marketing Cloud.

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Get in Touch

Use the form below to reach a member of our team directly. We’ll follow up without delay to book some time and get a handle on your business objectives.

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Frequently Asked Questions

Salesforce Marketing Cloud is a comprehensive platform used to manage and improve customer relationships and communications. It allows businesses to create personalized experiences and make informed marketing decisions using customer data.

Salesforce Marketing Cloud offers various services such as email marketing, customer journey building, personalization, customer data management, marketing intelligence, account engagement, advertising, mobile interaction, content management, and data analysis.

Yes, Salesforce Marketing Cloud is a part of the Salesforce CRM ecosystem. It specializes in providing marketing automation, customer segmentation, and delivering personalized experiences to customers.

Key features include email marketing, customer journey mapping, personalization, data management, marketing intelligence, B2B marketing automation, advertising, mobile messaging, content management, and data analysis.

Salesforce Marketing Cloud can help your business understand customer preferences, create personalized experiences, and make informed marketing decisions. With Incloud, you can tailor its implementation to your business, maximizing ROI, and extending its benefits over time.

Salesforce Marketing Cloud integrates seamlessly with other Salesforce platforms and third-party systems, unifying customer data across channels for a single source of truth, which powers real-time automation, intelligence, and personalized customer experiences.

Incloud offers flexible pricing models for Salesforce managed services, tailored to your business needs and requirements. Pricing may vary based on factors such as the scope of services, the size of your Salesforce implementation, and the level of support and customization required.

To get started with Incloud’s Salesforce Marketing Cloud solutions, you can reach out to the Incloud team for an audit of your digital marketing practices. They will map your customer’s journey and propose a revenue growth plan tailored to your business needs.