Sales: Integrating AI in your day-to-day tasks

Sales: Integrating Artificial Intelligence in your day-to-day tasks

Now that artificial intelligence is a reality and you know it can help your…


trends customer service 2019

Infographic: Trends in Customer Service for 2019

We know it, business is moving faster than ever. With customer experience…


Infographic: The Tax Credit for Quebec SMEs on IT investments

In this infographic we list 5 points for you to better understand how the IT…


Best Marketing Campaigns - #3 Increase Sales

This article is the third of a series of the most successful marketing…


Service Cloud Keynote - Winter '19

A Smarter Customer Service with AI and Customer 360 Dreamforce ’18 is…


Infographic: The Best Marketing Campaigns

The customer life-cycle experiences constant evolution. Different phases…


Infographic: How to prepare Sales roles for an automated future

Today, salesperson have to adapt to a world where the customer is in control.…