A conference dedicated to customer service for the financial services sector

On June 14th in Montreal, InCloud and Coveo invite you to a breakfast roundtable on how Artificial Intelligence (AI) and CRM platfoms can help customer service to become more efficient and personalized.

This exclusive event is a fantastic opportunity for customer service, sales, marketing and IT leaders to learn how other Canadian organizations have increased their customer retention through innovative customer service tools.

Event schedule

  • 8:00 AM - Introductions & Breakfast
  • 8:15 AM - The latest technology trends impacting customer service in the financial industry
  • 9:00 AM - Roundtable discussion
  • 9:30 AM - End

*Breakfast will be served during the event.

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Registration is free, but seats are limited!

Why you should attend


"In the financial service market, an enhanced customer experience is the primary influencer of customer retention."

Customer Experience Unlocks a Competitive Advantage

of execs with service oversight believe customer experience is a key competitive differentiator.

Personalized Service Impacts Customer Loyalty

of consumers say personalized care influences their loyalty.

Source: 2016 Salesforce State of Service

The venue


Hôtel Le St-James

355 Rue Saint-Jacques, Montréal, QC H2Y 1N9
Metro Square Victoria

Join us for the breakfast roundtable